Welcome to The Maxim Clinic – Marietta. To ensure a seamless, elevated experience, please review the following terms before securing your appointment.
1. Appointment Scheduling & Confirmation
- You may book online, by phone, email, or text.
- A confirmation and calendar invite will be sent once your booking is complete.
- Please verify your contact details to receive timely reminders.
2. Cancellation & Rescheduling
- Notify us at least 1 hour before your appointment to cancel or reschedule via phone, email, or text.
- Late cancellations may incur a fee or forfeit your deposit.
3. Deposits
- Certain bespoke services require a non-refundable deposit at booking.
- Your deposit applies directly to your treatment cost on the day of service.
4. Late Arrivals
- Arrivals beyond 15 minutes may require rescheduling to preserve your full experience.
- If you anticipate a delay, please contact us immediately.
5. New & Returning Patients
- New patients receive a comprehensive consultation—either at your first visit or as a separate session.
- Returning patients without a visit in the last 12 months require a brief follow-up consultation.
6. Informed Consent
- Prior to treatment, you will review and sign an informed-consent form outlining procedure, benefits, and potential risks.
- Disclose your full medical history and allergies to ensure your safety.
7. Pre-Treatment Preparation
- Specific preparations may apply (e.g., avoiding certain medications or sun exposure).
- Detailed instructions will be provided at booking.
8. Post-Treatment Care
- Aftercare guidelines support optimal results and minimize complications.
- We are not liable for outcomes if aftercare instructions are not followed.
9. Results & Expectations
- Individual results vary based on physiology, lifestyle, and adherence to guidance.
- Multiple sessions may be recommended for optimal outcomes.
10. Medical Clearance
- Certain treatments require physician approval, especially if pregnant or managing chronic conditions.
- We reserve the right to defer or decline treatment if medically inappropriate.
11. Minors
- Clients under 18 must be accompanied by a parent or guardian, who will co-sign consent forms.
12. Allergy Disclosure
- Disclose all known allergies during consultation.
- We are not liable for reactions if allergies are undisclosed.
13. Refund & Package Policy
- Services are non-refundable once rendered.
- Pre-paid packages may be transferable at management’s discretion; please inquire.
14. Payment Terms
- Full payment is due at the time of service unless alternative arrangements are confirmed.
- Accepted: major credit/debit cards, Zelle, Venmo, cash.
- In-house financing via CareCredit is available.
15. Special Offers & Promotions
- Offers cannot be combined unless expressly stated.
- Promotions are subject to availability and may be modified or withdrawn.
16. Health & Safety Protocols
- We uphold rigorous hygiene and sanitation standards.
- Clients exhibiting illness symptoms will be asked to reschedule.
17. Service Termination
- We reserve the right to refuse or discontinue services if safety or compliance concerns arise.
18. Dispute Resolution
- Any disputes will be resolved by arbitration under Georgia law, rather than litigation.
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